FAQ&Track your order

FAQ

FREQUENTLY ASKED QUESTIONS ABOUT YOUR SIAASO RC ROBOT CAR

Still have questions before you launch your next mission? Here are the most common answers about our transforming RC robot cars.


👦 What age is this RC car suitable for?

Our transforming RC robot car is recommended for children aged 6 years and up. The controls are simple and responsive, so beginners can learn fast while still feeling powerful.

🤖 How does the one-key transformation work?

No manual twisting or pulling is needed. Press the transform button on the remote once to switch from car mode to robot mode, and press again to switch back. The transformation is automatic and dynamic.

🔋 How long does the battery last and how do I charge it?

The car comes with a rechargeable battery pack and USB charging cable. A full charge takes about 1 hour and provides around 20–30 minutes of play time, depending on how intensively the car is used.

🎮 What batteries does the remote control need?

The remote control requires 2 × 1.5V AA batteries (not included). For the best performance, we recommend using high-quality alkaline batteries.

📶 What is the control range? Can multiple cars be used together?

The 2.4GHz remote system offers an effective range of about 20–30 meters. It also supports multiple cars racing at the same time without signal interference, perfect for siblings and friends.

🌀 Can the car perform stunts and 360° spins?

Yes! The car can perform 360° spins, fast drifting, quick turns and show-stopping moves in both robot and car modes. It’s built for action, not just straight-line driving.

🛡️ Is the toy durable and safe for kids?

The body is made from high-quality ABS plastic that is shock-resistant and designed to handle bumps and crashes. All edges are smoothed and the materials are non-toxic, making it safe for children.

✨ Does the robot car have lights or sound effects?

Selected models feature LED lighting effects that activate while driving and transforming, creating a futuristic “mecha energy” look that kids love. Sound effects may vary by model.

🎁 Is this a good gift? Does it come in a gift-ready box?

Absolutely. This transforming RC robot car is a perfect gift for birthdays, Christmas, Black Friday, and special occasions. It comes in themed packaging that looks impressive straight out of the box.

🌍 Do you ship worldwide? How long does delivery take?

Yes, we offer Free Worldwide Delivery. Typical delivery times are:
• Europe: about 7–12 business days
• USA & Canada: about 7–12 business days
• Australia: about 7–10 business days
Shipping times may vary slightly by country and local carrier.

📦 What if there is a problem with my order or the product?

We stand behind our products with a 30-Day Money-Back Guarantee. If your item arrives damaged, defective, or you experience an issue, please contact us and we’ll work to make it right.

📧 How can I contact SIAASO support?

You can reach our support team anytime at: support@siaaso.com
Please include your order number (if available) and a brief description of your question so we can respond faster.